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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jackson Gray

Jackson Gray

April 3, 2026

5  out of  5
rating by Jackson Gray
"This review does not endorse the company, I’m only putting 5 stars to give Taylor Hinson a coffee. I will be following up to ensure she gets the coffee. If she doesn’t get the coffee I will retract my review."
We responded:
"Jackson, thank you for your review! I'm glad to hear Taylor made a positive impression. Rest assured, I'll make sure she receives the coffee you mentioned. If there's anything else we can do for you, feel free to reach out!"
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Nicole Lewis

March 31, 2026

5  out of  5
rating by Nicole Lewis
"Brooklyn is amazing. She took her time even when life got in way and i didn’t reach out. She is super kind and the reason i stay with State Farm. Now i have auto, home and life with them and very happy."
We responded:
"Thank you, Nicole! I'm delighted to hear that Brooklyn's dedication and kindness have made such a positive impact on your experience with us. It's wonderful to know you're happy with your coverage. We're always here to assist you with any needs you may have. Thanks for being a valued part of our State Farm family!"
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Jesse Wilson

March 26, 2026

5  out of  5
rating by Jesse Wilson
"I absolutely love having State Farm everyone here is so helpful and understanding. They're always willing to work with me when I have trouble and they are always great at communicating."
We responded:
"Thank you, Jesse! I'm happy to hear that you're enjoying your experience with us. Our team is dedicated to being helpful and understanding, and it's great to know that our communication efforts are appreciated. If you ever need anything else, feel free to reach out!"
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Robert Blanco

March 16, 2026

5  out of  5
rating by Robert Blanco
"Thank you to Scott and Taylor at State Farm! They provided top-tier customer service and really took the time to educate me on my coverage rather than just trying to sell me a policy. It’s rare to find an office that makes you feel like family, but Taylor and Scott at Chandler Hahn in Belmont NC definitely do."
We responded:
"Thank you, Robert! I'm happy to hear that Scott and Taylor made you feel like family and provided excellent service. Our team is committed to ensuring you understand your coverage fully. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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George Alan

March 13, 2026

5  out of  5
rating by George Alan
"(Diama & Taylor)"
We responded:
"Thank you, George Alan! I'm happy to hear that Diama and Taylor provided you with excellent service. Our team is dedicated to ensuring a positive experience for everyone. If you have any more questions or need assistance, feel free to reach out anytime!"
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Sandra Campillo

March 9, 2026

5  out of  5
rating by Sandra Campillo
"I’ve had the best insurance experience coming onboard with Chandler Hahn State Farm thanks to Scott and Taylor. They’ve made it an easy and seamless process and I couldn’t feel more welcome. I appreciate all the support and assistance with finding the best policy for my needs. Grateful to have landed here."
We responded:
"Thank you, Sandra! I'm happy to hear that Scott and Taylor made your experience with us so welcoming and smooth. We're grateful to have you with us and are always here to help with any of your insurance needs. Thanks for choosing us!"
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Mike Carter

March 8, 2026

5  out of  5
rating by Mike Carter
"Switching to State Farm was made possible due to Brooklyn. She was the key to getting me in touch with Courtney. Courtney is very knowledgeable, responsive and helpful. I can’t leave out Taylor. Taylor made sure I was comfortable with life insurance coverage and answered every question that i had. The team as a whole is great, I don’t have the words to express the gratitude I have for each. Best thing is they are saving me money, I should have switch years before. Thank you."
We responded:
"Hey, Mike! Thank you for sharing how Brooklyn helped get the process started with our office. She did a wonderful job connecting you with Courtney to continue the conversation. Courtney works hard to be responsive and clear, so it means a lot that you pointed that out. We also appreciate you mentioning Taylor. Taking time to walk through life insurance coverage and answer each question is important to our team. Your note about the whole group means a lot to everyone here. We are really happy we could help you with your homeowners and auto coverage while keeping the pricing comfortable for your budget. We appreciate you choosing our State Farm office and sharing your experience with us."
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kiara domingues

March 5, 2026

5  out of  5
rating by kiara domingues
"Taylor and Haley are so helpful and absolutely a joy to speak with -Kiara Fuller"
We responded:
"Kiara, thank you for your wonderful feedback! I'm happy to hear that Taylor and Haley made your experience enjoyable. Our team is dedicated to providing exceptional service. If you ever need anything else, feel free to reach out!"
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Zab Rivera

March 3, 2026

5  out of  5
rating by Zab Rivera
"I recently switched to State Farm, and Taylor and Scott are literally the only actual humans who have taken their time to contact me and educate me on the product in this entire business. They are wonderful people that easily standout in comparison to your service with other companies. Highly recommended"
We responded:
"Zab, thank you for your kind words! I'm glad to hear that Taylor and Scott made such a positive impression and provided you with the information you needed. We strive to offer a personal touch and are happy to have you with us. If you need anything else, feel free to reach out!"
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Corey Bryan

February 27, 2026

5  out of  5
rating by Corey Bryan
"Taylor has gone above and beyond to help me with renters insurance. Then when I needed car insurance, she worked super hard to get me coverage, even when the car dealer proved to be a little challenging. Very happy with the level of care I’ve received!"
We responded:
"Corey, thank you for sharing your experience! I'm glad to hear that Taylor provided exceptional service with your insurance needs. We’re committed to delivering the best care possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
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B O D I E D

February 20, 2026

5  out of  5
rating by B O D I E D
"Courtney was an absolute pleasure to speak with. She saved me over $100/mo on my bundled home and car insurance. That’s a huge deal to me!!! She was pleasant, relatable, and her personality shines through the phone. Speaking with her felt like chatting to an old friend and that’s a lost art this day and age. Cheers to you, Courtney and thank you for the amazing service from your office!!"
We responded:
"Thank you so much! I'm really happy to hear about your positive experience with Courtney. It's wonderful that she was able to help you save on your insurance while making the process enjoyable. I'll be sure to pass along your kind words to her. If you need anything else, feel free to reach out!"
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Caroline Kuc

February 17, 2026

5  out of  5
rating by Caroline Kuc
"Taylor and Daima were both able to chat with me and break down exactly what I am getting as far as having "insurance" goes. It all made more sense. I was able to decide what I would like covered and what I necessarily did not think I would need. It helps a lot to know what it is I am paying for"
We responded:
"Thank you, Caroline! I'm happy to hear that our team was able to provide clear explanations and help you make informed decisions about your coverage. It's important to us that you understand what you're paying for. If you have any more questions or need further assistance, feel free to reach out!"
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Tracy Morgan

February 17, 2026

5  out of  5
rating by Tracy Morgan
"From the start, Taylor and Scott are so easy to work with. Between helping us get started and any questions they have been a peach to work with."
We responded:
"Thank you, Tracy! I'm happy to hear that Taylor and Scott have made your experience smooth and enjoyable. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Lucy Van Pelt

February 17, 2026

5  out of  5
rating by Lucy Van Pelt
"Thank you Taylor for helping me get insurance on my car and home. So efficient and sweet. Greeted me like I was family. This is the type of company I love working with. She got me the lowest insurance rates and I’m so grateful."
We responded:
"Lucy, thank you for your wonderful feedback! I'm delighted to hear that Taylor made you feel welcome and helped you find great rates for your insurance. We’re grateful to have you as part of our community. If you need anything else, feel free to reach out!"
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Viswanadh A

February 16, 2026

5  out of  5
rating by Viswanadh A
"Taylor and Scott were very helpful to consolidate my auto and home insurance and explaining each component and choose right insurance coverage."
We responded:
"Viswanadh, thank you for your review! I'm happy to hear that Taylor and Scott were able to assist you with consolidating your insurance and providing clear explanations. We’re always here to help with any questions or future needs!"
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Ahmirah Atkinson

February 10, 2026

5  out of  5
rating by Ahmirah Atkinson
"Now I don’t have much on the experience with State Farm ! I just want to shout out Haley! She was very helpful even when I wasn’t sure if I wanted to choose State Farm! She made the switch very smooth and was very polite about it all!"
We responded:
"Ahmirah, thank you for sharing your experience! I'm glad to hear that Haley was able to assist you so effectively and make your transition smooth. We appreciate your trust in us and are always here if you need anything else. Let us know if we can help with anything else!"
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christina smith

January 30, 2026

5  out of  5
rating by christina smith
"I was transferred to the Hahn State Farm Agency last year after my agent retired. I have been very pleased, especially with Courtney Hanif! She is friendly, professional, and makes the client feel represented!"
We responded:
"Thank you for your review, Christina! I'm happy to hear that your experience with our office has been positive. Courtney is indeed a valuable part of our team, and I'm glad she has made you feel well-represented. If you ever need anything, feel free to reach out!"
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Joe Anthony Ortiz

January 29, 2026

5  out of  5
rating by Joe Anthony Ortiz
"Haley was diligent, professional and very pleasant to interact with. She helped make an otherwise tedious process easy and painless. Highly recommend this Agency!"
We responded:
"Thank you, Joe! I'm happy to hear that Haley made your experience smooth and enjoyable. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Qwan Mcphaul

January 28, 2026

5  out of  5
rating by Qwan Mcphaul
"Love Scott and Taylor"
We responded:
"Thank you, Qwan! I'm happy to know that Scott and Taylor have made a positive impression. Our team is dedicated to providing excellent service, and your feedback means a lot. Let us know if there's anything else we can assist you with!"
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Cameron Capps

January 28, 2026

5  out of  5
rating by Cameron Capps
"Great! Quick and easy. Made everything seamless!"
We responded:
"Thank you, Cameron! I'm happy to hear that your experience was quick and seamless. Our office is committed to making things easy for you. Let us know if there's anything else we can assist with!"
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Monica Torain

January 28, 2026

1  out of  5
rating by Monica Torain
"This is one of the worst insurance companies I’ve ever dealt with!!! They are known to drop you when you file claims…"
We responded:
"Hi Monica, I’m sorry to hear about your experience. Please know that our office does not make decisions regarding claims or policy status, as these are handled by the insurance carrier based on a variety of factors, including claims frequency. We truly value working with you and wish we had the ability to override these decisions. Unfortunately, we cannot discuss your individual situation as that information is considered confidential and not appropriate for a public platform. Again, please understand my agency did not make this decision, and we very much enjoy working with you. If you’d like to discuss your concerns further, please feel free to reach out to us directly."
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Jerry Spaulding

January 28, 2026

5  out of  5
rating by Jerry Spaulding
"I have nothing but good things to say about my experience with State Farm it's by far the best insurance company I've ever been with"
We responded:
"Hey, Jerry! Thank you for taking a moment to share your experience. We appreciate you choosing our office for your accident coverage and are glad to be someone you can rely on. Please reach out anytime you have questions or need assistance."
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Amber Garr

January 26, 2026

5  out of  5
rating by Amber Garr
"Working with a local State Farm office makes such a difference. You actually feel like a priority. When I bought a car and needed to quickly switch my insurance from Texas to North Carolina, I called Chandler Hahn State Farm and they handled everything within minutes. What I expected to be the most stressful part of my day ended up being the easiest. Taylor was amazing to work with. They followed up afterward and helped me switch my renters insurance too. They were fast, efficient, and made me feel completely taken care of. I’m so glad I found this office. Definitely give them a call!"
We responded:
"Hey, Amber! Thank you for taking the time to let us know that working with our local office made a difference for you during your move. We’re glad the team could help switch your auto coverage from Texas to North Carolina quickly and take some stress off your day, and it’s great to hear Taylor made the process easy and followed up to help with your renters insurance as well. We truly appreciate you sharing your experience and trusting our office with your coverage needs."
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Nellie Nelson

January 21, 2026

5  out of  5
rating by Nellie Nelson
"Daima & Taylor were great customer service! In an age where we are not speaking to actual people anymore Daima was the reason I listened and switched insurance companies. They were both awesome and would definitely recommend."
We responded:
"Thank you, Nellie! I'm happy to hear that Daima and Taylor provided you with such excellent service. It's wonderful to know that their personal touch made a difference in your decision to switch insurance companies. We appreciate your recommendation and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Anthony Carter

Anthony Carter

January 20, 2026

5  out of  5
rating by Anthony Carter
"Haley Silva was super helpful and I'm glad that I switched to State Farm. Saved a great deal of money and I feel a lot better about my insurance."
We responded:
"Thank you, Anthony! I'm happy to hear that Haley was able to assist you and that you're satisfied with your decision to switch to State Farm. It's great to know you're feeling more secure with your insurance and saving money. If you have any questions or need further assistance, feel free to reach out anytime!"